Pick your plan.
Every plan includes the 3D configurator and Ember, the AI assistant. Cancel any time.
Starter
For the owner-operator running the whole shop from a phone and a bay.
Billed monthly · cancel any time
or $212/mo billed yearly
- 3D configurator you drive: build the car with a customer at the counter and quote it on the spot
- Ember, the assistant that prices a build from what you type, using your catalog
- Around 55 renders a month, or over 4,500 Ember replies. It pauses rather than quietly billing you
- 225 voice minutes a month for Ember voice
- 400 texts a month to your customers
- 1 shop, up to 3 users. For the owner-operator and a helper or two
- Jobs, work orders, and a shop calendar that syncs to Google, Apple, and Outlook
- Video and photo inspections
- Documents and e-signature waivers
- Assign your techs to jobs and steps, with timesheets and overtime
- Branded quotes and invoices by text and email
- Card payments online and in person, deposits, tips, and refunds
- Online booking. Customers self-book real slots with deposits
- Ember on your website: a chat bubble that answers questions and quotes your customers' cars
- QuickBooks sync for customers, invoices, and payments
- Square: bring over customers and services, and record Square payments on jobs
- Margin reporting: labor against materials, per job
- Commission tracking and payroll exports
- Dispatch board for mobile work: each van's stops, drive times, and the best slot to fit a job in
- Customers, vehicles, and a full garage per customer
- Materials catalog with stock tracking and low-stock alerts
- Automated reminders
- Email support
Shop
For shops putting the car builder on their own website and growing a crew or a second location. The plan most shops land on.
Billed monthly · cancel any time
or $340/mo billed yearly
- Everything in Starter, plus:
- 2.5x the Ember and render allowance. Roughly 140 renders a month, or over 10,000 Ember replies. Turn on overage to keep working past it
- Put the car builder on YOUR website: customers build and price their own car, no counter needed
- 375 voice minutes a month for Ember voice
- 750 texts a month to your customers
- Workflows: automate reminders, follow-ups, and chasing deposits
- 1 to 2 shops, and unlimited users. No per-seat charge, ever
- API keys and signed webhooks
- Your own shop website, built for you. $1,750 setup, upkeep included
Enterprise
For multi-location groups running several shops on one account.
Billed monthly · cancel any time
or $595/mo billed yearly
- Everything in Shop, plus:
- 5x the Ember and render allowance. Roughly 280 renders a month, or over 20,000 Ember replies. Turn on overage to keep working past it
- 3 shops on one account. More are $199 a month each, set up with us
- 700 voice minutes a month for Ember voice
- 1,500 texts a month to your customers
- Priority support
- Your own shop website, built for you. $1,750 setup, upkeep included
Usage and fees
- Voice minutes
- Ember voice, the phone agent and transferred calls share one pool of minutes. Past it, Ember voice is $0.15 a minute on Shop and Enterprise once an owner turns on overage, while the phone agent and transferred calls pause until the minutes reset. Starter pauses until next month.
- Texts
- Past the allowance, booking confirmations, reminders and replies still go out at $0.04 a text. Campaigns and automated texts pause until next month.
- What your customers use
- What your customers start, like the chat and configurator on your website, pauses at the allowance even with overage on. It is never billed as overage.
- Phone numbers
- Every plan includes one location's phone numbers. Each extra location's own texting number is $15 a month, and a voice-only number for the phone agent is $5 a month.
- Card fees
- Stripe's card and payout fees on the payments you take are passed through at cost.
- Free trial
- 7 days with a $10 Ember and render allowance and 60 voice minutes, one trial per owner. The phone agent is included, and stops when the trial ends without a plan.
Common questions.
The things shop owners ask on the first call. Answered here so the call can be about fit, not basics.
What does onboarding look like?
We set your shop up with you. Book a demo: we open your shop and start your free trial, then you pick the work you do and paste the price sheet or menu you already have. Ember builds your services and packages from it and walks you through anything it needs to ask. Your customer list comes over the same way, from a spreadsheet or another tool's export, or straight from Square. The finishes library comes loaded (3M, Avery, XPEL, and the major brands), and each page shows a short tour the first time you open it.
Can I cancel any time?
Yes. Pay monthly, or yearly for a lower price. Cancel any time in Settings > Subscription, and the plan runs to the end of the period you already paid for. We hold your quotes, customers, and catalog while the account is active. If you decide to leave, reach out and we'll hand off a copy of your shop data before the account closes.
Can my customers use this on their phones?
Yes. Everything a customer touches (your website chat, booking, share links and paying) works on their phone. The shop side runs in any browser, at the desk or on a phone in the bay.
Do I need to know 3D software?
No. Ember, the assistant, takes everyday requests ("wrap my hood gloss black", "add window tint to the front two") and applies them to the 3D model. The shop-side admin only deals with prices, services, and finishes, the same fields you'd manage in any quoting tool.
How does pricing actually work?
Each service has its packages, priced by vehicle size, and by film for tint, PPF and wrap. When you sign up, starter prices are filled in from your hourly rate, and you change any of them. On a job you can still adjust the final price or add a discount. Ember, your booking page and your website chat all price from the same list, so nothing gets re-quoted by hand.
Is my shop's data safe?
Every shop's data is kept separate from every other shop's. Owners sign in with two-step verification (an authenticator app, with backup codes), you choose what each person on your team can see and change, and Settings > Activity shows who did what. Card payments run through Stripe, so card numbers never touch DETAILFORGE.
What happens to my data if I leave?
Your authored content is yours. Services, prices, finishes, customers, and quote history. Reach out before you close the account and we'll hand off a copy. The 3D vehicle library itself is platform-owned and stays with the platform.
Do you integrate with my CRM / calendar / payments?
Yes for the core paths: every plan gets Stripe payments and a private calendar feed that can be subscribed to from Google, Apple, or Outlook. QuickBooks Online sync is one way and manual: connect your QuickBooks company in Settings > Integrations, then click Sync now whenever you want your books updated. Each sync sends invoices issued in the last 120 days, along with their customers and what has been paid on them. Nothing comes back from QuickBooks into DETAILFORGE. An invoice that was already sent is not updated if you change it later, but new payments on it are added on the next sync, and syncing again never creates duplicates. Square connects too: bring your customers and services over from Square, and Square payments taken after you connect are recorded on your jobs when the payment note has the job number (like J-104), once a day or with Sync now. On the Shop plan and up you also get REST API keys and signed webhooks, which is how Zapier and custom CRM setups connect today.