DETAILFORGE

These Terms of Service (“Terms”) govern your access to and use of DETAILFORGE, a product operated by GLODUSK (“DETAILFORGE”, “we”, “us”, “our”). By creating an account, accessing the Service, or clicking “I agree” on a Stripe checkout, you accept these Terms. If you don’t agree, don’t use the Service.

1. Definitions

Service — the DETAILFORGE platform, including the marketing site, web app, embedded surfaces, APIs, and any related software or content we provide.
Customer, you — the entity or individual that has registered for an account.
Authorized User — an employee, contractor, or agent of Customer to whom Customer grants access to its workspace.
End User — a third party that interacts with Customer’s embedded configurator or shared quote link.
Content — text, images, files, catalog data, and other materials uploaded to, generated through, or transmitted via the Service.
Fees — the subscription and any add-on charges payable for the Service.

2. The service

DETAILFORGE is a 3D configurator and AI-assisted quoting tool for wrap, PPF, ceramic, tint, and detail shops. We provide hosted software, vehicle templates, a finish catalog, and the tools to embed customer-facing quoting on your website. The Service is offered as software-as-a-service; no source code, data, or infrastructure is delivered to you.

3. Account registration

You must be at least 18 years old and authorized to bind your business when creating a shop workspace.
You agree to provide accurate, current, and complete information during registration and to keep it up to date.
You’re responsible for keeping your sign-in credentials secure and for all activity that occurs under your account, including the actions of any Authorized User.
Notify us at hello@glodusk.com if you suspect unauthorized access.

4. Subscription, fees, and billing

Paid plans bill monthly through Stripe at the rate listed on the pricing page on the day you subscribe.
Fees are exclusive of all taxes, levies, or duties. You’re responsible for any applicable taxes other than those on our net income.
You can cancel at any time from Settings → Subscription. Cancellation takes effect at the end of the current paid period; we do not offer pro-rated refunds except where required by law.
Failed payments enter a 21-day grace window during which the Service stays online; after that, customer-facing surfaces pause until billing is restored.
We may change pricing for future billing cycles with at least 30 days’ notice via email and an in-app banner. Continued use after the effective date constitutes acceptance.

5. Your content and license

As between you and us, you own your Content — catalog, customer records, quotes, jobs, uploaded materials (logos, vehicle reference photos, custom SKUs).
You grant DETAILFORGE a worldwide, non-exclusive, royalty-free, sublicensable (to our subprocessors) license to host, copy, process, transmit, and display your Content, solely as needed to operate and provide the Service to you.
You represent and warrant that you have the rights to upload your Content and that your Content does not infringe any third-party rights or violate any law.
You may export your Content at any time. On account deletion we remove your Content within 30 days, except as required by tax, audit, or legal retention rules (see Privacy Policy for retention windows).

6. Acceptable use

You agree NOT to:

Use the Service to harass, defraud, defame, or impersonate any person or entity.
Upload content you don’t have rights to (copyrighted vehicles you don’t own, brand assets without permission, third-party photography you haven’t licensed).
Reverse-engineer, decompile, or attempt to discover the source code of the Service, except to the extent applicable law expressly prohibits this restriction.
Scrape, frame, mirror, or otherwise systematically extract data from the Service except via the APIs we make available.
Attempt to bypass rate limits, security controls, or access tiers.
Resell access to the Service, white-label it (except under an Enterprise contract that expressly permits this), or proxy our APIs to third parties.
Use the Service to develop a competing product, or for any unlawful purpose.
Upload malware, attempt to disrupt the Service, or interfere with other Customers’ use.

7. AI features

The Service uses third-party AI models (currently Anthropic Claude and Google Gemini) to power the assistant and the AI image-generation render features. By using these features:

You acknowledge that customer-typed prompts, selection state, and any reference images you upload are sent to the model provider for processing.
You acknowledge that AI-generated content (quote suggestions, image renders) is for preview and pricing guidance — your shop’s final pricing and work scope is what governs any engagement with your customer.
We do not guarantee any specific AI behavior, output accuracy, factual correctness, or uptime.
You’re responsible for reviewing AI output before relying on or acting on it.

8. Text messaging (SMS)

When a shop using DETAILFORGE sends a customer their price quote by text message, those messages are sent through DETAILFORGE’s messaging program, operated by us on behalf of the shop you contacted. By giving your mobile number to a shop and agreeing to receive texts about your quote, you consent to receive SMS messages from this program.

Program. DETAILFORGE quote notifications.
Messages you receive. Transactional texts containing a link to view the price estimate you requested from a shop. We do not send marketing or promotional messages through this program.
Message frequency. Recurring as you request quotes, typically one message per quote; frequency depends on how often you ask a shop for an estimate.
Cost. Message and data rates may apply, depending on your mobile carrier and plan.
Opt out. Reply STOP to any message to stop all further texts. You will receive one confirmation, then no more messages unless you opt back in.
Help. Reply HELP for help, or email hello@glodusk.com.
Re-subscribe. Reply START at any time to resume messages after opting out.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Privacy. We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes. See the Privacy Policy.

9. Intellectual property

The Service, including the software, vehicle templates, finish catalog, and all underlying intellectual property, is owned by DETAILFORGE and protected by copyright and other laws. We grant you a non-exclusive, non-transferable, revocable right to access and use the Service during your subscription, solely for your internal business purposes and in compliance with these Terms.
Feedback you provide about the Service (suggestions, bug reports, feature requests) may be used by us without restriction or compensation.
We reserve all rights not expressly granted.

10. Confidentiality

Each party may receive non-public information from the other (“Confidential Information”). Each party will: (a) use the other’s Confidential Information only as needed to perform under these Terms; (b) protect it with at least the same care it uses for its own similar information; and (c) not disclose it to third parties except to its personnel, contractors, or advisors who are themselves under a duty of confidentiality. This obligation continues for as long as the information remains confidential.

11. Service availability

We aim for high availability but do not commit to a specific SLA on the Shop plan. Scheduled maintenance, force majeure events, third-party outages (Stripe, Supabase, Vercel, our AI providers), and abuse mitigation may cause interruption without notice. Enterprise contracts may include explicit availability commitments — talk to us about that path.

12. Termination

You may stop using the Service at any time. Cancel your subscription from Settings → Subscription.
We may suspend or terminate accounts that materially violate these Terms, fail to pay beyond the grace window, remain inactive for an extended period, or pose a security or legal risk to us or other Customers.
We’ll give you reasonable notice of termination for cause where practical, unless immediate suspension is required to prevent harm.
On termination, your right to access the Service ends. Sections that by their nature should survive — Your Content (rights you retain), Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and General Provisions — survive.

13. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. To the maximum extent permitted by law, DETAILFORGE disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We don’t warrant that the Service will be uninterrupted, error-free, secure, or meet your specific requirements, or that AI output will be accurate or suitable for any particular purpose.

14. Limitation of liability

To the maximum extent permitted by law: (a) DETAILFORGE will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility of such damages; and (b) DETAILFORGE’s aggregate liability for any claim related to the Service is limited to the amount you paid us in the 12 months prior to the event giving rise to the claim. These limits apply regardless of the theory of liability (contract, tort, statute, or otherwise). Some jurisdictions don’t allow certain limitations; in those jurisdictions, our liability is limited to the smallest extent permitted.

15. Indemnification

You agree to defend, indemnify, and hold harmless DETAILFORGE and its officers, directors, employees, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) your Content; (b) your use of the Service in violation of these Terms or applicable law; (c) your violation of any third-party right; or (d) any dispute between you and an End User of your shop’s embedded configurator or share link. We’ll notify you promptly of any claim and cooperate reasonably in the defense.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising out of or relating to the Service or these Terms will be resolved in the state or federal courts located in King County, Washington, and the parties consent to the exclusive jurisdiction and venue of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. General provisions

Entire agreement. These Terms, the Privacy Policy, and any order form or Enterprise contract we sign with you constitute the entire agreement between us regarding the Service and supersede any prior agreements.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Severability. If any provision is held unenforceable, the remainder of these Terms remains in effect.
Waiver. Our failure to enforce a provision is not a waiver of that or any other provision.
Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (natural disaster, war, civil unrest, labor disruption, government action, internet or third-party infrastructure failure).
No agency. These Terms do not create an agency, partnership, joint venture, or employment relationship.
Notices. We may give notice to you via the email associated with your account or by an in-app banner. You may give notice to us at the contact address below.
Export controls. You agree to comply with all applicable export and sanctions laws and not to use the Service in any embargoed country or by any party on a denied-parties list.

18. Changes to these terms

We’ll update these Terms when the Service or law requires. Material changes are announced via email and an in-app banner at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

19. Contact us

Questions about these Terms? Email hello@glodusk.com. Privacy or data-subject requests: hello@glodusk.com.