NewMeet Ember, the assistant in your workspace

See it
before you
wrap it.

DETAILFORGE runs wrap, PPF, tint, ceramic coating, and detailing shops. Your customer sees their build as a photoreal render, right in the browser. Ember, your assistant, turns “wrap my hood gloss black” into a quote from your own prices. Then the same system books the job, texts the customer, runs the work and takes the payment.

Free trial when we set you up. No card required.

Every screen in the shop

The front desk and the field, in one system.

This is the product, not a picture of it. Click through the workspace, drag a job across the calendar, and watch the rest of the day make room. It is the same set of jobs behind every screen, so nothing gets retyped.

Calendar. A lane for each tech, every step of every job placed inside your hours. Move one and their later work makes room.

At the front desk
  • My Day, the job board and a calendar with a lane per tech
  • Two-way texts and email, one thread per job
  • Reports, timesheets and payroll exports
In the tech's pocket
  • Their jobs and steps in order, the customer's thread beside them
  • Directions, call, text and On My Way from each stop
  • Tasks, findings and walkaround photos
On your customer's screen
  • Their own car in pictures and an instant quote, right in the browser
  • Online booking with deposits
  • A portal with their quotes, jobs and invoices
Ember for your teamNew

Run the shop out loud.

Ember is the assistant built into your workspace. Ask about your money, your schedule or your customers and it pulls up the calendar, the thread or the board right beside the answer. Tell it what to change and it sets the change up on a card first: nothing sends or moves until you say yes, or tap.

Answers from your data
What's unpaid, who is on what, how last week went. It reads your jobs, payments and timesheets, not a guess.
A card before every change
A new time, a text, a refund: each comes up as a card that says exactly what will happen. Say yes, tap Confirm, or Discard it.
Money waits for a tap
In Ask first, the default, refunds, payments, discounts and credits only go through when someone taps Confirm, whatever was said out loud.
Talk or type
Talk from the bay with your hands full, or type at the desk. It opens the job, the day or a timesheet right beside the answer.
Ember for your customers

Your front desk, open all night.

Customers ask Ember what a wrap, PPF or tint costs on their car. It answers from your prices, shows them your colors, and renders their car before they ever call. Call it Ember, or give it your own name.

Your prices, never guessed
Every price comes from your catalog and rates. Ember never makes up a number.
Up at 10pm
It answers whenever customers are shopping, including after you close.
Books a real time
When the price is right, it offers your open times and books one, with a deposit link if you take deposits. Anything it can't book lands with you as a request.
The finish library

Every brand. Every finish.

The wrap, PPF, tint, and ceramic lines your shop carries, with the real swatches customers pick from. Add your own SKUs and brands anytime.

Brands
  • 3M
  • Avery Dennison
  • Inozetek
  • Hexis
  • KPMF
  • Oracal
  • VViViD
  • XPEL
  • SunTek
  • Gyeon
  • CQuartz
  • LLumar
  • TeckWrap
  • UltraVision
  • STEK
  • Solar Gard
  • GSWF
  • Rayno
  • Madico
  • Johnson Window Films
  • Ceramic Pro KAVACA
  • Geoshield
  • Ceramic Pro
  • Gtechniq
  • IGL Coatings
  • Opti-Coat
  • System X
  • Feynlab
  • UPPF
Services
A taste · Wrap
21 of 176 shown · 176 ready to use
2080-G12Gloss
Gloss Black
2080-G10Gloss
Gloss White
2080-G217Gloss
Gloss Deep Blue Metallic
2080-G13Gloss
Gloss Hot Rod Red
2080-G344Gloss
Gloss Liquid Copper
2080-G336Gloss
Gloss Green Envy
2080-G14Gloss
Gloss Burnt Orange
2080-G75Gloss
Gloss Sunrise Yellow
2080-G31Gloss
Gloss Storm Gray
SWP-GBGloss
Scotchgard Wrap Protect · Gloss Black
2080-M12Matte
Matte Black
2080-M217Matte
Matte Slate Blue Metallic
2080-M211Matte
Matte Charcoal Metallic
2080-M27Matte
Matte Indigo
2080-M206Matte
Matte Pine Green Metallic
2080-S12Satin
Satin Black
2080-S271Satin
Satin Thundercloud Gray
2080-S10Satin
Satin White
2080-S261Satin
Satin Dark Gray
2080-GP280Gloss Metallic
Gloss Flip Ghost Pearl
2080-SP281Satin ColorFlip
Satin Flip Psychedelic
For shops and their customers

How it works.

Your shop builds quotes faster. On your own website, customers just say what they want and Ember prices it, shows the swatches, renders their actual car and books a time, all in the chat. Both sides run on your catalog and your prices.

For shops
Type what you want, or drag and drop. The catalog prices it.

Pick the car. Year, paint, interior and wheels, straight from the vehicle library.

For customers
No forms, no configurator to learn. They chat, and the price and the render come back in the conversation.
Ember, the shop's chat on its own website: the customer asks what a full gloss black wrap costs on their 2021 BMW M3 Competition and gets the shop's price.

Describe the car. They tell the chat on your website what they drive and what they want.

Behind the counter

Build your catalog once. It runs everywhere.

Your services, packages, prices and films live in one place. Set them up by hand, tell Ember, or paste the price sheet you already have and Ember walks you through it. Every customer-facing surface reads from it.

Beyond the quote

Run your whole shop.

DetailForge isn't just online quoting. It runs the operation behind it, so you're not stitching together five different tools.

  • Booking & scheduling

    Customers self-book real slots, on your booking page or right in the chat. Deposits, mobile or in-shop, recurring jobs, a calendar with a lane per tech, a Dispatch board for the vans, a waitlist, and reminders that ask them to confirm.

  • Jobs & work orders

    A workspace per job: tasks per service, before and after photos, photo and video inspections, waivers with e-signatures, and warranty tracking.

  • Messaging

    Texts and email with every customer in one inbox, tied to their job, from your own local texting number or the one you already have. They text a question, you answer from the shop.

  • Team & payroll

    Choose what each person can see and change. Manager-editable timesheets with an overtime policy, hourly and salary pay types, payroll exports for Gusto, ADP and QuickBooks Payroll, and commission and earnings tracked per job.

  • Reports & margin

    Gross margin per job, labor cost against material cost, completed against deferred revenue, gift card liability, and how customers actually paid. The numbers a spreadsheet makes you rebuild every month.

  • Ember

    The assistant for your side of the counter. Ask about the money, the schedule or a customer, or tell it to move a job, text someone or refund a deposit. It finds the best tech and time for a job and writes your descriptions and care terms. Changes show up as a card you confirm, and you choose what it may do without asking.

  • Payments

    Take cards online and in person, send a pay link by text or email, collect deposits and tips, refund, issue gift cards, and send fleet and dealer accounts one statement. Sales tax follows your address. Built on Stripe. Customers, invoices and payments sync to QuickBooks.

  • Customers & marketing

    A built-in CRM with segments, email and SMS campaigns, coupons, referrals, and a full vehicle garage per customer.

  • Materials & stock

    Track film and material stock right on your catalog, reserve it against booked jobs, log what each job used from which roll, and get low-stock alerts before you run out.

Why switch

Vs the way it's done today.

How a wrap, PPF, tint or ceramic quote usually goes today, and what changes when the tool is built for the work.

What happens
Emailed PDF
Spreadsheet
DETAILFORGE
Customer sees the build before buying
Not really
Not really
Photoreal render of their build
Quote priced from your live catalog and prices
Re-typed every time
If your formulas survive
Auto from your prices
Customer can iterate on the spec themselves
Not really
Not really
Chat with Ember, or build it on their own car
Lives on your website
Not really
Not really
One line of embed code
Customer books a time on their own
Phone tag
Not really
Your open times, deposit if you take one
Customer revisits without re-emailing you
Not really
Not really
Branded share link
You add a new finish to your library
Re-template every quote
Update every cell
Add it once to your catalog
You rename a service or change a price
Re-template every quote
Hunt every formula
Updates everywhere at once
Pricing

Pick your plan.

Every plan includes the 3D configurator and Ember, the AI assistant. Cancel any time.

PLAN · 01Starter

Starter

For the owner-operator running the whole shop from a phone and a bay.

$250/ mo

Billed monthly · cancel any time

or $212/mo billed yearly

  • 3D configurator you drive: build the car with a customer at the counter and quote it on the spot
  • Ember, the assistant that prices a build from what you type, using your catalog
  • Around 55 renders a month, or over 4,500 Ember replies. It pauses rather than quietly billing you
  • 225 voice minutes a month for Ember voice
  • 400 texts a month to your customers
  • 1 shop, up to 3 users. For the owner-operator and a helper or two
  • Jobs, work orders, and a shop calendar that syncs to Google, Apple, and Outlook
  • Video and photo inspections
  • Documents and e-signature waivers
  • Assign your techs to jobs and steps, with timesheets and overtime
  • Branded quotes and invoices by text and email
  • Card payments online and in person, deposits, tips, and refunds
  • Online booking. Customers self-book real slots with deposits
  • Ember on your website: a chat bubble that answers questions and quotes your customers' cars
  • QuickBooks sync for customers, invoices, and payments
  • Square: bring over customers and services, and record Square payments on jobs
  • Margin reporting: labor against materials, per job
  • Commission tracking and payroll exports
  • Dispatch board for mobile work: each van's stops, drive times, and the best slot to fit a job in
  • Customers, vehicles, and a full garage per customer
  • Materials catalog with stock tracking and low-stock alerts
  • Automated reminders
  • Email support
Most shops
PLAN · 02Shop

Shop

For shops putting the car builder on their own website and growing a crew or a second location. The plan most shops land on.

$400/ mo

Billed monthly · cancel any time

or $340/mo billed yearly

  • Everything in Starter, plus:
  • 2.5x the Ember and render allowance. Roughly 140 renders a month, or over 10,000 Ember replies. Turn on overage to keep working past it
  • Put the car builder on YOUR website: customers build and price their own car, no counter needed
  • 375 voice minutes a month for Ember voice
  • 750 texts a month to your customers
  • Workflows: automate reminders, follow-ups, and chasing deposits
  • 1 to 2 shops, and unlimited users. No per-seat charge, ever
  • API keys and signed webhooks
  • Your own shop website, built for you. $1,750 setup, upkeep included
PLAN · 03Enterprise

Enterprise

For multi-location groups running several shops on one account.

$700/ mo

Billed monthly · cancel any time

or $595/mo billed yearly

  • Everything in Shop, plus:
  • 5x the Ember and render allowance. Roughly 280 renders a month, or over 20,000 Ember replies. Turn on overage to keep working past it
  • 3 shops on one account. More are $199 a month each, set up with us
  • 700 voice minutes a month for Ember voice
  • 1,500 texts a month to your customers
  • Priority support
  • Your own shop website, built for you. $1,750 setup, upkeep included
Before you sign up

Common questions.

The things shop owners ask on the first call. Answered here so the call can be about fit, not basics.

What does onboarding look like?

We set your shop up with you. Book a demo: we open your shop and start your free trial, then you pick the work you do and paste the price sheet or menu you already have. Ember builds your services and packages from it and walks you through anything it needs to ask. Your customer list comes over the same way, from a spreadsheet or another tool's export, or straight from Square. The finishes library comes loaded (3M, Avery, XPEL, and the major brands), and each page shows a short tour the first time you open it.

Can I cancel any time?

Yes. Pay monthly, or yearly for a lower price. Cancel any time in Settings > Subscription, and the plan runs to the end of the period you already paid for. We hold your quotes, customers, and catalog while the account is active. If you decide to leave, reach out and we'll hand off a copy of your shop data before the account closes.

Can my customers use this on their phones?

Yes. Everything a customer touches (your website chat, booking, share links and paying) works on their phone. The shop side runs in any browser, at the desk or on a phone in the bay.

Do I need to know 3D software?

No. Ember, the assistant, takes everyday requests ("wrap my hood gloss black", "add window tint to the front two") and applies them to the 3D model. The shop-side admin only deals with prices, services, and finishes, the same fields you'd manage in any quoting tool.

How does pricing actually work?

Each service has its packages, priced by vehicle size, and by film for tint, PPF and wrap. When you sign up, starter prices are filled in from your hourly rate, and you change any of them. On a job you can still adjust the final price or add a discount. Ember, your booking page and your website chat all price from the same list, so nothing gets re-quoted by hand.

Is my shop's data safe?

Every shop's data is kept separate from every other shop's. Owners sign in with two-step verification (an authenticator app, with backup codes), you choose what each person on your team can see and change, and Settings > Activity shows who did what. Card payments run through Stripe, so card numbers never touch DETAILFORGE.

What happens to my data if I leave?

Your authored content is yours. Services, prices, finishes, customers, and quote history. Reach out before you close the account and we'll hand off a copy. The 3D vehicle library itself is platform-owned and stays with the platform.

Do you integrate with my CRM / calendar / payments?

Yes for the core paths: every plan gets Stripe payments and a private calendar feed that can be subscribed to from Google, Apple, or Outlook. QuickBooks Online sync is one way and manual: connect your QuickBooks company in Settings > Integrations, then click Sync now whenever you want your books updated. Each sync sends invoices issued in the last 120 days, along with their customers and what has been paid on them. Nothing comes back from QuickBooks into DETAILFORGE. An invoice that was already sent is not updated if you change it later, but new payments on it are added on the next sync, and syncing again never creates duplicates. Square connects too: bring your customers and services over from Square, and Square payments taken after you connect are recorded on your jobs when the payment note has the job number (like J-104), once a day or with Sync now. On the Shop plan and up you also get REST API keys and signed webhooks, which is how Zapier and custom CRM setups connect today.

Quote your next job in minutes.

Set up your services, then watch Ember turn what a customer asks for into a quote from your catalog, your prices and your finishes.

Free trial when we set you up. No card required.

Get in touch.

Questions about pricing, a demo, onboarding, or anything else? Send a note and we'll get back to you.